I help companies connect with people


Hi! :)

My name is Jaakko, and I am a ‘carioca’ born designer, son of a Finnish craftsman. For over 20 years, I've been working alongside Fortune 500 companies (re)shaping cultures, products, and services, improving the lives of millions of people around the globe.


Experience

From motorboats to credit services, whether as a consultant, executive, or hands-on designer, I designed hundreds of products (physical/digital), services, and businesses in Brazil and abroad for which I was honored with more than 40 Design Awards.

Below, you can find my latest projects/achievments for your appreciation.

01

Creating an experience strategy for one of the largest health groups in the world

 

02

Rethinking the diagnosis experience for one of the most renowned Brazilian hospital brands

 

03

Creating a non-invasive diagnosis business for one of the most valuable brands in Brazil

 

04

Redefining the value proposition for one of the Brazilian's unicorns

 

05

Transforming one of South America's largest airlines into an experience-centric organization

 

06

Redefining the food journey experience for a major retailer in Brazil

 

07

Redesigning the operational model of one of the largest educational groups in Brazil from the user's perspective

 

08

Igniting the digital transformation of one of the largest Brazilian higher education groups

 

09

Defining the experience strategy for one of the largest groups of schools in Brazil